# Getting Started

Welcome to Proto, the leading platform for:

* Generating AI agents to help your audience
* Managing live agents
* Interacting through dozens of messaging channels and integrations

… and much more!

This knowledge base is a comprehensive guide to all aspects of the Proto platform.

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## Platform Modules

The Proto platform is broken into six primary workflows, referred to as modules:

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>AI Agents</strong></td><td>Manage AI agents and the channels they are published to. Every chat begins with an agent serving as the first line of support.</td><td><a href="modules/ai-agents">ai-agents</a></td></tr><tr><td><strong>Inbox</strong></td><td>Manage and respond to people in this dedicated helpdesk, across all channels for both realtime chats and email tickets.</td><td><a href="modules/inbox">inbox</a></td></tr><tr><td><strong>Livechats</strong></td><td>View all chats that were handed off by an AI agent to a user in your workspace.</td><td><a href="modules/livechats">livechats</a></td></tr><tr><td><strong>Tickets</strong></td><td>View and manage all tickets in a dedicated repository.</td><td><a href="modules/tickets">tickets</a></td></tr><tr><td><strong>People</strong></td><td>View and manage all your registered people in a dedicated CRM.</td><td><a href="modules/people">people</a></td></tr><tr><td><strong>Analytics</strong></td><td>Visualise your CX statistics and trends to gain actionable insights.</td><td><a href="modules/analytics">analytics</a></td></tr></tbody></table>

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## Onboarding Steps

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### Generate your AI experience

Go to **AI Agents** to create, customize, and deploy AI to your preferred messaging channels.
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### Chat with customers

Go to **Inbox** to see all conversations (facilitated by AI and live agents), and **Analytics** for reports on your audience trends.
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### Invite your team

Invite users and configure your workspace in the Settings.
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### Let us do the rest

Are you looking to get the most out of your platform? [Book a call](https://meetings.hubspot.com/curtis-proto/demo) and let us guide you through setup and best practices.
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