Proto AICX Docs
  • Getting Started
    • Glossary
    • Signing-in
    • Main Dashboard
    • Platform Assistant
    • Data Privacy
  • AICX Modules
    • AI Assistants
      • Manage Assistants
      • Actions
        • Send Message
        • Send File
        • Show Carousel
        • Show Survey
        • Collect Feedback
        • Create Ticket
        • Human Handoff
        • External Handoff
        • Jump to Trigger/Action
        • If/Else
        • Set Chat Variable
        • Send API Request
      • LLMs
        • Cloudflare Training
      • Publishing
        • Webchat
          • Proactive Messages
        • Facebook Messenger
        • WhatsApp
        • Telegram
        • LINE
        • Africa's Talking
        • Bitrix24
        • Zendesk
    • Inbox
      • Find & View Conversations
      • Message Editor
      • Transfers & Takeovers
    • Livechats
    • Tickets
    • People
    • Analytics
      • Winnow
  • General
    • Settings
      • Company
        • Plan & Billing
          • Interactions Amount
        • Roles & Permissions
        • Users
        • Teams
        • IP Allowlist
        • Whitelabelling
      • Sub-Company
        • Banning
        • Tags
        • Chat Assignment
        • Email Domains
        • Email Templates
        • Exports
        • Canned Replies
        • Custom Fields
        • Custom Profiles
        • Custom Analytics
      • User Account
        • User Aliases
        • Online Status
    • Plans & Pricing
    • Enterprise Max
  • Developers
    • Developer Tools
      • Chat Variables
      • Chat Scripts
      • Webchat Script
      • Developer API
      • On-Premise & Hybrid Hosting
Powered by GitBook
On this page
  • Configuration
  • Using Custom Analytics
  1. General
  2. Settings
  3. Sub-Company

Custom Analytics

Embed a third-party analytics dashboard directly in Proto AICX.

PreviousCustom ProfilesNextUser Account

Last updated 4 months ago

Custom Analytics is available with the Enterprise plan.

Requires the Manage/View Custom Analytics permissions to view and edit.


Configuration

Go to the and select Custom Analytics.

A single iFrame can be configured with these options:

  • Enabled — when toggled on, the Custom tab will appear in the Analytics dashboard.

  • URL — the web address of the webpage being embedded, requiring an http:// or https:// prefix. For example https://app.wnno.io is used for a displaying a dashboard of audience sentiment analysis.

Webpages applied to the iFrame are third-party resources, and thus do not fall under Proto's scope of support services. If you're troubleshooting getting a valid URL to display, ensure the website supports being iFramed. If the URL's content is behind a login, you may need to be separately signed-in to that platform for the iFrame to display authorized content.

Press Save to confirm edits.


Using Custom Analytics

Go to the Analytics dashboard and select the Custom tab.

It will be visible to users with permission to view it.

settings panel
Winnow integration