# Manage AI Agents

{% hint style="warning" %}
Managing AI agents requires the **Manage AI agents** permission.
{% endhint %}

To manage AI agents, go to the **AI Agents** dashboard.

All new workspaces begin with a "Default AI Agent" AI, which can be modified or deleted.

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## Switch AI Agents

The dashboard displays settings for one agent at a time.

To manage a different one:

1. At the top of the AI Agents dashboard, select the **current agent dropdown**.
2. Select the **AI agent** to switch to.

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## Create or Import an AI Agent

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The number of AI agent available depends on the subscription plan.
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1. At the top of the AI Agents dashboard, select the **current AI dropdown**.
2. Select **Create AI Agent**.
3. In the opened menu, choose between **Create** and **Import AI Agent** and continue below.

#### **Create AI Agent**

Set the following options:

* **Avatar** (optional) — the AI's profile pic in messaging apps.
* **Name** — the AI's name in messaging apps. 
* **Default language** — the default localisation language for triggers and actions.

{% hint style="warning" %}
Importing is for legacy chatbots previously exported from Proto v2  (pre-2025).
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#### **Import AI Agent**

Set the following options:

* **Avatar** (optional) — the AI's profile pic in messaging apps.
* **Name** — the AI's name in messaging apps.
* **Upload file** — upload the ZIP of a previously exported Proto v2 AI.

Press **Create** to finish creating or importing the AI.

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## Settings

Configure and publish an AI agent across the following categories, each represented by a tab.

### General

In the **General** tab:

* **Avatar** (optional) — the AI's profile pic in messaging apps.
* **Name** — the AI's name in messaging apps.
* **Available languages** — the languages used to localise applicable content in triggers and actions.
* **Default language** — the default localisation language when opening the Actions tab.

{% hint style="warning" %}
The number of assignable languages depends on the subscription plan.
{% endhint %}

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### External AI Agent Handoff

### Actions

Go to [Actions](https://documentation.proto.cx/docs/modules/ai-agents/workflows-and-actions) for scripted triggers and actions in the agent's chat flow.

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### LLMs

Go to [LLMs](https://documentation.proto.cx/docs/modules/ai-agents/workflows-and-actions) for adding a third-party, large language model to an agent.

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### Publish

Go to [Publishing](https://documentation.proto.cx/docs/modules/ai-agents/publishing) for deploying the agent live to messaging channels.

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## Delete an Agent

1. Go to the **Settings** tab.
2. Select **Delete** and confirm.

Deleting an agent is a permanent action and cannot be undone.

A deleted agent's historic chat logs will persist, but the messaging channels it was published to will be rendered useless (e.g. a WhatsApp thread). Take precautions to migrate your audience to another AI agent's channels in advance.