# Facebook Messenger

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Requires a Facebook account with admin access to a Facebook Business Page.
{% endhint %}

Publishing an AI agent to Facebook Messenger allows your audience to interact with the agent—and [subsequently with live agents](https://documentation.proto.cx/docs/modules/ai-agents/workflows-and-actions/human-handoff)—in a Messenger thread.

In the agent's **Publish** tab, create a Messenger channel or select an existing one from the table to open its settings.

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## Basic Settings

In the **Basics** accordion, the following options are available:

* **Name** — the internal name of the channel, used to distinguish from any other Messenger channels the agent is published to.
* **Default chat language** — the language used by the AI agent at the start of a new chat. Available languages are set in the agent's [General](https://documentation.proto.cx/docs/modules/manage-ai-agents#general) settings.
* **Icon** — the channel's avatar seen by live agents in the [Inbox](https://documentation.proto.cx/docs/modules/inbox) dashboard.

Press **Save** to confirm edits.

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## Connecting to Facebook

1. In the **Connected Page** accordion, select **Login with Facebook.**
2. In the Facebook interface, proceed through their confirmation steps.
3. Select the Business Page you want to connect.

{% hint style="info" %}
If the page cannot be found, your Facebook account may not have full control of the Facebook Page. Learn how to gain [full control of the Page](https://www.facebook.com/business/help/1101781386943864).
{% endhint %}
