# Contact Centre

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The Contact Centre add-on is available with the Pro, Total, and Enterprise plans.
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## Features

* **Multi-language support**\
  Get additional support from experienced reps who speak multiple languages to expand your geographical coverage and complete your audience experience beyond AI assistants.
* **Dedicated manager**\
  Get a dedicated manager to handle all rep onboarding to meet you audience requirements and business practices.
* **Prompt expertise**\
  Get Proto AICX platform expertise through reps who have undergone generative AI prompt engineering training, allowing them to contribute improvements to your AI assistants based on their audience interactions.
* **Flexible contracts**\
  Alter the number of reps each month based on engaged audience volume, with no long-term contract, to prevent vendor lock-in.

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## Get the add-on

To have the add-on applied to your Pro, Total, or Enterprise-level company, either:

* Contact your Proto account rep
* Make a request through the Proto [platform bot](https://documentation.proto.cx/docs/getting-started/proto-ai)