Conversations API

Create and manage conversations.

Create ticket

URL

POST https://v3-api.proto.cx/api/platform/v1/conversations/{subcompany_id}/create-ticket

Body

{
  "subject": "string" (required),
  "customer_id": "string",
  "external_customer_id": "string",
  "gateway_profile_id": "string",
  "provided_unique_id": "string"
}

One of customer_id, external_customer_id, gateway_profile_id, or provided_unique_id must be provided to identify the customer.

Returns

{
  "id": "The id of the created conversation."
}