Telegram

Deploy an AI agent to Telegram.

Publish to Telegram with the Pro plan and above.

Requires a Telegram account.

Publishing to Telegram lets your audience interact with the AI agent — and later a live agent — in a Telegram thread.

In the agent's Publish tab, create a Telegram channel or select an existing one to open its settings.

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Basic settings

Setting	Description
Name	Internal name distinguishing this channel from other Telegram instances.
Default chat language	Set from the agent's Agent settings.
Icon	The channel's avatar, seen by live agents in the Inbox.

Select Save to confirm edits.

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Connect to Telegram

A token is required, generated via Telegram's BotFather chatbot.

1. Log in to Telegram and start chatting with BotFather.

2. Send /newbot to create a new bot.

3. Provide a Name (shown to people who chat with it) and a Username (5–32 characters, letters/numbers/underscores only, must end in "bot", e.g. help_bot).

4. BotFather generates the bot's token. If lost or compromised, use /token to regenerate.

5. Send /setjoingroups, select the bot, and type "Disable" to prevent it being added to group chats — required for Proto integration.

6. In Proto, paste the token into the Telegram Authentication token field.

7. Select Verify. On success, a t.me/<bot_username> link is generated to share with your audience.

8. Select Save to confirm edits.

See Telegram's BotFather commands for the full list.

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Using Telegram

Follow the generated t.me/<bot_username> link to open a thread with the AI agent in Telegram.