Jump

Move to a different position in the chat flow.

Action — Moves the chat flow to a different point in the workflow tree.

What it does

Redirects the active chat to a different trigger or action elsewhere in the workflow, without duplicating steps.

When to use it

To reuse a common sequence — such as a main menu — by jumping to it rather than rebuilding it in every branch.

Settings

Setting	Description
Jump to	Select the target trigger or action. Number badges throughout the tree identify each step in the order it was created.

Press Save to confirm edits.

Example

Send message: "Your complaint has been logged."
└─ Jump to: #12 Main menu

Related

Branch