Send attachment

Action — Each sent file uses one interaction.

What it does

Sends a predefined media or document attachment to the chat.

When to use it

To share a file — a complaint form, a guidance document, or an image — as part of the scripted flow.

Settings

Setting	Description
File format	The format for the filetype: Image (jpg/jpeg, png, gif), Audio (mp3, m4a, wav), Video (mp4, avi, mov), or Document (pdf, csv, doc/docx, xls/xlsx, ppt/pptx).
Source	How to supply the file: Upload file — upload directly from your device (max 20 MB). File link — a valid URL to a hosted file. Chat script — a Python expression using Proto's chat script pattern.

Press Save to confirm edits.

Example

Message received: "complaint form"
└─ Send attachment: Document → Upload file → complaint-form.pdf

Localisation

File content is localised per language. Use the language dropdown to supply the file for each configured language. See Workflows and actions — Localisation.

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