# Contact Centre {% hint style="info" %} The Contact Centre add-on is available with the Pro, Total, and Enterprise plans. {% endhint %} *** ## Features * **Multi-language support**\ Get additional support from experienced reps who speak multiple languages to expand your geographical coverage and complete your audience experience beyond AI assistants. * **Dedicated manager**\ Get a dedicated manager to handle all rep onboarding to meet you audience requirements and business practices. * **Prompt expertise**\ Get Proto AICX platform expertise through reps who have undergone generative AI prompt engineering training, allowing them to contribute improvements to your AI assistants based on their audience interactions. * **Flexible contracts**\ Alter the number of reps each month based on engaged audience volume, with no long-term contract, to prevent vendor lock-in. *** ## Get the add-on To have the add-on applied to your Pro, Total, or Enterprise-level company, either: * Contact your Proto account rep * Make a request through the Proto [platform bot](/docs/getting-started/proto-ai.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://documentation.proto.cx/docs/settings/add-ons/contact-centre.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.