> For the complete documentation index, see [llms.txt](https://documentation.proto.cx/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.proto.cx/docs/settings/general/teams.md).

# Teams

Teams are groups of live agents organised for specific workflows, languages, or client accounts. [Chat assignment](/docs/settings/teamspaces/chat-assignment.md) and ticket routing can target teams rather than individual agents.

Go to **Settings → Workspace → Teams**.

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## Teams table

Use the **Search** field to find a team by name, or **Reset** to clear.

| Column     | Description                            |
| ---------- | -------------------------------------- |
| Name       | Team display name                      |
| Members    | Number of users in the team            |
| Team role  | Default role applied to team members   |
| Teamspaces | Teamspaces the team is associated with |

***

## Create a team

1. Select **Create Team**.
2. Enter the **team name**.
3. Assign a **team role**.
4. Optionally add **members** and associate with **teamspaces**.
5. Select **Create**.

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## Edit a team

1. Select the team in the table.
2. Update name, members, role, or teamspace associations.
3. Select **Save**.

***

## Delete a team

1. Select one or more team checkboxes.
2. Select **Delete Team** and confirm.