> For the complete documentation index, see [llms.txt](https://documentation.proto.cx/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.proto.cx/docs/settings/general/users.md).

# Users

Users are the people with access to the Proto workspace — administrators, live agents, and observers.

Go to **Settings → Workspace → Users**.

***

{% tabs %}
{% tab title="Users" %}

| Column       | Description                                                       |
| ------------ | ----------------------------------------------------------------- |
| Name         | Display name                                                      |
| Email        | Email address                                                     |
| Teams        | [Teams](/docs/settings/general/teams.md) the user belongs to      |
| Teamspaces   | [Teamspaces](/docs/settings/teamspaces.md) the user has access to |
| User role    | Assigned [role](/docs/settings/general/roles-and-permissions.md)  |
| Availability | Available to receive new chat assignments                         |
| Status       | Online or Signed Out                                              |

Select a user's row to update their role, teams, or teamspace access. To remove a user, select one or more checkboxes → **Remove User** → confirm.
{% endtab %}

{% tab title="Invites" %}
Shows pending invitations not yet accepted.

### Invite a user

1. Select **Invite User**.
2. Enter the user's **email address**.
3. Assign a **user role**, and optionally assign **teams** and **teamspaces**.
4. Select **Send Invite**.

The invited user receives an email to accept and set up their account. Select the invite in the table to resend or cancel it.
{% endtab %}

{% tab title="Idle logout" %}
Automatically signs users out after a period of inactivity.

| Setting                | Description                                               |
| ---------------------- | --------------------------------------------------------- |
| **Enable idle logout** | Toggles the feature on or off.                            |
| **Idle timeout**       | Inactivity duration in minutes before automatic sign-out. |

Select **Save** to apply changes.
{% endtab %}
{% endtabs %}