Inbox Copilot
An LLM assistant that drafts reply suggestions for live agents.
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An LLM assistant that drafts reply suggestions for live agents.
Inbox copilot is an LLM assistant that drafts reply suggestions for live agents directly in the Inbox. Fully powered by a Proto-hosted model — no data is shared with third parties.
Go to Settings → Teamspace → Inbox Copilot. Configuration is split across two tabs.
Access all conversations
Allows copilot to reference any conversation in the workspace.
Access current person's profile and conversation history
References the open person's full history.
Access current conversation
Required for copilot to mediate the active conversation; cannot be disabled.
LLM
GPT-4o, Qwen 2.5, or Llama 3.2. All models are self-hosted by Proto.
Personality prompt
Defines copilot's role, tone, environment, and goals — similar to an AI agent persona.
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Last updated