# Workspace

## Definition

A workspace represents an organisation's profile in Yola, where top-level settings like users and billing are managed.

All user accounts are connected to at least one workspace, and can be invited to multiple.

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## Settings

{% hint style="warning" %}
Requires various [permissions](/docs/settings/workspace/roles-and-permissions.md) to view and edit the respective workspace settings.
{% endhint %}

In the [settings panel](/docs/settings/settings.md) under the "Workspace" group, settings of the currently-viewed workspace can be accessed:

* **General** — for basic options:
  * **Avatar** — the optional workspace avatar seen by its user.
  * **Name** — the workspace name seen by its users.
* [**Teamspaces**](/docs/settings/teamspaces.md) — for creating and managing teamspaces within the workspace.
* [**Plan & Billing**](/docs/settings/workspace/plan-and-billing.md) — for managing the workspace's subscription plan and billing.
* [**Roles & Permissions**](/docs/settings/workspace/roles-and-permissions.md) — for creating and managing user roles & permissions.
* [**Users**](/docs/settings/workspace/users.md) — for inviting and managing users in the workspace.
* [**Teams**](/docs/settings/workspace/teams.md) — for creating and managing teams of live agents.

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## Switch Workspaces

If your user account's email address is a associated with more than one workspace, you can switch between them:

1. In the toolbar, select your **avatar** > **Change Workspace**
2. Select the desired **workspace**


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
