# Plan & Billing

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Requires the **Manage plan & billing** user permission to view and edit.
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Plans and billing apply only at the workspace level.

To manage the workspace's subscription plan, add-ons, and billing details, go to the [settings panel](https://documentation.proto.cx/docs/settings/settings) and select **Plan & Billing**.

See [Proto pricing](https://proto.cx/pricing) for details on subscription plans, add-ons, and their features.

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## Manage Plan & Add-Ons

### Change plans

#### To upgrade:

1. Expand the toolbar with the Proto **icon button**, if it's not already.
2. In the expanded toolbar is the workspace's monthly interactions counter.\
   Select **Upgrade** to go to the Stripe checkout page for the next plan.
3. Complete checkout.

#### To downgrade:

1. Go to the *Main Dashboard.*
2. Start a conversation with the Proto [platform bot](https://documentation.proto.cx/docs/getting-started/proto-ai).
3. Submit a "Create ticket" message to trigger the ticket input.
4. Request a downgrade to the specified plan. A member of our staff will promptly follow up to confirm the plan change.

### Enterprise Max Add-on

The [Enterprise Max](https://documentation.proto.cx/docs/getting-started/enterprise-max) add-on is a monthly subscription with extended features, layered on top of an existing Enterprise plan.

To purchase or remove the add-on, follow the [upgrade steps](#to-upgrade) above to access the Stripe billing page.

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## Manage Billing & Invoices

In Plan & Billing settings, select **Manage billing**, **View invoices**, or **Update payment method** which navigates to the Stripe billing dashboard. Here you can:

* Manage payment methods
* Manage billing info
* Review and download invoices