Enterprise Max
Enterprise Max is the Proto AICX platform's highest enterprise-level features, offering maximum support and capabilities for your AI and live agents.
Features
Live translations Deploy rep-facing translations for real-time, cross-language communication with customers.
Platform whitelabeling Convert the Proto AICX Platform to your branding, logo, and colours for complete consistency.
On-premise & hybrid hosting Meet compliance and local data management needs with on-premise hosting for complete control over data storage and processing.
Auto-apply tags Automatically apply tags to livechats and tickets using AI analysis of customer chat history.
Hourly data auto-syncing The frequency that AI agents can retrain on provided URLs.
Unlimited support Get access to unlimited support via personalised, 24/7 messaging with the Proto team.
Dedicated prompt engineer Get a dedicated prompt engineer to set up and optimise your AI agents for the highest automation performance and customer satisfaction.
Get the add-on
To have the add-on applied to your Enterprise-level workspace, either:
Contact your Proto account rep
Make a request through the Proto AI chatbot in the platform
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