Enterprise Max

Enterprise Max is the Proto platform's highest enterprise-level features, offering maximum support and capabilities for your AI and live agents.

The Enterprise Max add-on is available with the Enterprise plan.

Features

Live translations Deploy rep-facing translations for real-time, cross-language communication with customers.
Platform whitelabeling Convert the Proto AICX Platform to your branding, logo, and colours for complete consistency.
On-premise & hybrid hosting Meet compliance and local data management needs with on-premise hosting for complete control over data storage and processing.
Auto-apply tags Automatically apply tags to livechats and tickets using AI analysis of customer chat history.
Hourly data auto-syncing The frequency that AI agents can retrain on provided URLs.
Unlimited support Get access to unlimited support via personalised, 24/7 messaging with the Proto team.
Dedicated prompt engineer Get a dedicated prompt engineer to set up and optimise your AI agents for the highest automation performance and customer satisfaction.

To have the add-on applied to your Enterprise-level workspace, either:

Last updated 5 days ago