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  • Features
  • Get the add-on
  1. General

Enterprise Max

Enterprise Max is the Proto AICX platform's highest enterprise-level features, offering maximum support and capabilities for your AI assistants and live reps.

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Last updated 16 days ago

The Enterprise Max add-on is available with the Enterprise plan.

Features

  • Live translations Deploy rep-facing translations for real-time, cross-language communication with customers.

  • Convert the Proto AICX Platform to your branding, logo, and colours for complete consistency.

  • Meet compliance and local data management needs with on-premise hosting for complete control over data storage and processing.

  • Auto-apply tags Automatically apply tags to livechats and tickets using AI analysis of customer chat history.

  • Hourly data auto-syncing The frequency that AI assistants can retrain on provided URLs.

  • Unlimited support Get access to unlimited support via personalised, 24/7 messaging with the Proto team.

  • Dedicated prompt engineer Get a dedicated prompt engineer to set up and optimise your AI assistants for the highest automation performance and customer satisfaction.

Get the add-on

To have the add-on applied to your Enterprise-level company, either:

  • Contact your Proto account rep

  • Make a request through the Proto

Platform whitelabeling
On-premise & hybrid hosting
platform assistant