Setting up a chatbot
Create a chatbot and optimise its settings.
Last updated
Was this helpful?
Create a chatbot and optimise its settings.
Last updated
Was this helpful?
By default "New Chatbot" is always created in each Sub-company.
To switch between chatbots, simply select from the dropdown list as demonstrated below. Moreover, you have the option to create a new chatbot.
To create a new chatbot:
Click on open dropdown near "Chatbots" sign.
Click on "+ Create New Chat bot".
In opened Create chatbot pop up choose from 2 options:
"New bot" to launch your chatbot from scratch.
"Import bot" to upload your existing chatbot and content.
4A. When the "New bot" option was selected: upload chatbot icon (optional), add name and choose default bot language (mandatory fields). Click the "Create" button -> user will be landed on the Settings tab for the created bot. Available languages are set from the default language in this case.
4B. When the "Import bot" option is selected: upload the chatbot icon (optional), add the name and add a zip file with your chatbot (mandatory fields). Click the "Create" button -> user will be landed on the Settings tab for the created bot. Default and available languages are set from the imported bot in this case.
To adjust chatbot settings, select the desired chatbot from the dropdown menu and navigate to the Settings tab.
You can customize the bot icon, chatbot name, available languages, and default language, and toggle the use of the Large Language Model. When disabled, the bot will exclusively use Proto's native large language model for conversation, while enabling it will allow the bot to utilize a third-party large language model for dialogue generation.
Note! The "Prompts" field appears only when the LLM toggle is enabled.
To further customize your chatbot, you can create instructions dictating its behaviour. This may include setting the tone, brevity, directness, and how it responds to complex queries. For creating effective prompts, you may refer to this guide.
Additionally, there is a "Delete" button available to delete the currently opened bot. Confirm the deletion by clicking the "Delete" button in the pop-up dialogue.
