Live translation

Live translation

The live translation feature enables you to provide responses when chatting with customers in different languages, in real-time. This ensures that you can communicate with customers across language barriers.

To share a message in a different language, start by typing out your message in your default language. Next, click on the Translate dropdown above your message window. Select the language you wish to translate your message into. Hit Enter to send the message to the customer with whom you're chatting.