Select GenAI model
To optimize the performance of your chatbot through advanced intent classification, follow these steps to select the appropriate generative AI model within the platform:
Accessing Model Settings
Navigate to Chatbot Configuration:
From the main dashboard, click on Chatbots to enter the chatbot management area.
Select Settings from the submenu to access various configurable options.
Enabling and Selecting the AI Model
Enable Large Language Model:
In the Settings menu, locate the section titled AI and Machine Learning.
Toggle the option to Enable Large Language Model. This will allow you to use more sophisticated AI capabilities for processing and understanding user inputs.
Choose the Preferred AI Model:
Once the large language model option is enabled, a dropdown menu will appear listing the available AI models.
Select your preferred model from the dropdown. Each model may differ in capabilities, such as understanding context, handling ambiguity, or recognizing a wide array of intents.
Considerations for Model Selection
Performance: Higher-capacity models may deliver more accurate intent recognition but could require more computational resources.
Latency: Consider the response time of the model, especially if real-time interaction is critical.
Cost: Larger models may incur higher operational costs.
By carefully selecting the AI model, you can enhance your chatbot’s ability to classify intents accurately, providing a more responsive and effective user experience.
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