Africa's Talking
Deploy an AI assistant to Africa's Talking.
Last updated
Deploy an AI assistant to Africa's Talking.
Last updated
Requires an Africa's Talking account.
Publishing an AI assistant to Africa's Talking allows your audience to interact with the assistant—and —in an Africa's Talking thread.
In the assistant's Publish tab, or select an existing one from the table to open its settings.
In the Basics accordion, the following options are available:
Name — the internal name of the channel, used to distinguish from any other Africa's Talking channels the assistant is published to.
Default chat language — the language used by the AI assistant at the start of a new chat. Available languages are set in the assistant's settings.
Icon — the channel's avatar seen by live reps in the dashboard.
Press Save to confirm edits.
In the Configuration accordion, three values are required from your Africa's Talking account:
Username — your Africa's Talking username.
API Key — generated in Africa's Talking account (Settings > API Key).
Short code — generated in Africa's Talking account (SMS > Shortcodes > Create Shortcode).
Then, you'll need to integrate a Proto webhook in your Africa's Talking account (SMS > SMS Callback URLs > Incoming Messages).
Follow these steps for the complete setup:
Login to Africa's Talking.
Create a New Team.
In the team, create an App, including setting the Name, Username, Country, and Currency of your app.
Select the app just created and you will be able to view its dashboard.
Copy the Username of the app, and in Proto AICX paste it into Africa's Talking's Username field.
Back in the Africa's Talking app dashboard, go to Settings > API Key.
Generate an API Key, and in Proto AICX paste it into Africa's Talking's API Key field.
Back in the Africa's Talking app dashboard, go to SMS > Shortcodes > My Shortcodes, and apply for a short code by filling in the request form.
Once a short code is received, in Proto AICX paste it into the Africa's Talking's Shortcode field.
In Proto's Africa's Talking's Webhook accordion, copy the Webhook URL.
Back in the Africa's Talking app dashboard, go to SMS > SMS Callback URLs > Incoming Messages page and add the Webhook URL.