Workspace

Manage your organisation's top-level workspace in Proto.

Definition

A workspace represents an organisation's profile in Yola, where top-level settings like users and billing are managed.

All user accounts are connected to at least one workspace, and can be invited to multiple.


Settings

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In the settings panel under the "Workspace" group, settings of the currently-viewed workspace can be accessed:

  • General — for basic options:

    • Avatar — the optional workspace avatar seen by its user.

    • Name — the workspace name seen by its users.

  • Teamspaces — for creating and managing teamspaces within the workspace.

  • Plan & Billing — for managing the workspace's subscription plan and billing.

  • Roles & Permissions — for creating and managing user roles & permissions.

  • Users — for inviting and managing users in the workspace.

  • Teams — for creating and managing teams of live agents.


Switch Workspaces

If your user account's email address is a associated with more than one workspace, you can switch between them:

  1. In the toolbar, select your avatar > Change Workspace

  2. Select the desired workspace

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