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  • Definition
  • Settings
  • Switch Workspaces
  1. General
  2. Settings

Workspace

Manage your organisation's top-level workspace in Proto.

PreviousSettingsNextPlan & Billing

Last updated 2 days ago

Definition

A workspace represents an organisation's profile in Yola, where top-level settings like users and billing are managed.

All user accounts are connected to at least one workspace, and can be invited to multiple.


Settings

Requires various to view and edit the respective workspace settings.

In the under the "Workspace" group, settings of the currently-viewed workspace can be accessed:

  • General — for basic options:

    • Avatar — the optional workspace avatar seen by its user.

    • Name — the workspace name seen by its users.

  • — for creating and managing teamspaces within the workspace.

  • — for managing the workspace's subscription plan and billing.

  • — for creating and managing user roles & permissions.

  • — for inviting and managing users in the workspace.

  • — for creating and managing teams of live agents.


Switch Workspaces

If your user account's email address is a associated with more than one workspace, you can switch between them:

  1. In the toolbar, select your avatar > Change Workspace

  2. Select the desired workspace

permissions
settings panel
Teamspaces
Plan & Billing
Roles & Permissions
Users
Teams