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  • Features
  • Get the add-on
  1. General
  2. Add-Ons

Contact Centre

The Proto AICX Platform offers live representative from our Philippines-based partner to assist with complex chats and escalated tickets.

The Contact Centre add-on is available with the Pro, Total, and Enterprise plans.

Features

  • Multi-language support Get additional support from experienced reps who speak multiple languages to expand your geographical coverage and complete your audience experience beyond AI assistants.

  • Dedicated manager Get a dedicated manager to handle all rep onboarding to meet you audience requirements and business practices.

  • Prompt expertise Get Proto AICX platform expertise through reps who have undergone generative AI prompt engineering training, allowing them to contribute improvements to your AI assistants based on their audience interactions.

  • Flexible contracts Alter the number of reps each month based on engaged audience volume, with no long-term contract, to prevent vendor lock-in.

Get the add-on

To have the add-on applied to your Pro, Total, or Enterprise-level company, either:

  • Contact your Proto account rep

  • Make a request through the Proto platform bot

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Last updated 1 month ago